Offline Mode

The Internet Drops. Your POS Doesn't.

Local queue survives a router drop. Orders continue. Receipts print. Syncs automatically on reconnect — no manual action required.

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What Works Offline

Honest about what runs and what doesn't.

Works Offline

  • Order entry
  • Ticket printing
  • Cash orders
  • Local queue

Requires Connectivity

  • Card-present payments
  • Real-time reporting
  • New user login

What Syncs on Reconnect

The offline queue uploads automatically when connectivity returns. No manual action required. No lost orders.

Automatic Upload

Orders queued while offline flush to the server the moment a connection is detected. Staff don't touch a thing.

Conflict Resolution

Timestamps are set at order creation. Sync preserves the original sequence — no reordering, no duplicates.

Honest About the Limits

This is an offline-first design with real constraints. Card-present payments genuinely require internet connectivity — fraud risk is the reason, not a technical oversight. We built the system to be clear about that boundary rather than paper over it.

Design Posture

Most POS vendors quietly fail during outages. We don't — but we're also not pretending card terminals work without a network. Cash and manual workflows keep the kitchen moving. Cards resume the second connectivity returns.

Common Questions

What exactly works when I'm offline?
Order entry, ticket printing, and local queue — all work offline. Real-time reporting, new user login, and card-present payments require connectivity.
Can I take card payments offline?
Card-present processing (Stripe Terminal) requires internet. Cash orders and deferred payment modes work offline. We're honest about this constraint — no offline card-present processing exists without significant fraud risk.
What happens when we reconnect?
Offline tickets sync automatically. The queue uploads in the background — no manual action, no lost orders.

The router drops. You don't.

Keep taking orders. Sync when you're back.